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moonlight-qt/.github/ISSUE_TEMPLATE/bug_report.md
Cameron Gutman 20a4dfa6d6
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2019-06-25 21:41:02 -07:00

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Bug report Create a report to help us address issues in Moonlight

READ ME FIRST! This issue tracker is not the right place to ask for troubleshooting help if you're not able to connect or stream at all. For those requests, please use the #pc-help channel on our Discord server where there are many more people who can help (or direct you back here if it looks like a Moonlight bug after all). https://discord.gg/MySTSdq

Describe the bug A clear and concise description of what the bug is.

Steps to reproduce Any special steps that are required for the bug to appear.

Screenshots If applicable, add screenshots to help explain your problem. If the issue is related to video glitching or poor quality, please include screenshots.

Affected games List the games you've tried that exhibit the issue. To see if the issue is game-specific, try streaming Steam Big Picture with Moonlight and see if the issue persists there.

Other Moonlight clients

  • Does the issue occur when using Moonlight on iOS or Android?

Moonlight settings (please complete the following information)

  • Have any settings been adjusted from defaults?
  • If so, which settings have been changed?
  • Does the problem still occur after reverting settings back to default?

Client PC details (please complete the following information)

  • OS: [e.g. Windows 10 1809]
  • Moonlight Version: [e.g. v0.9.0]

Server PC details (please complete the following information)

  • OS: [e.g. Windows 10 1809]
  • GeForce Experience version: [e.g. 3.16.0.140]
  • Nvidia GPU driver: [e.g. 417.35]

Moonlight Logs (please attach)

  • On Windows, Moonlight-###.log files can be found in %TEMP%. Simply type that into the File Explorer path field to navigate there.
  • On macOS, Moonlight-###.log files can be found in /tmp. In Finder, press Cmd+Shift+G, then type /tmp to navigate there.
  • On Linux with the Flatpak, logs print to the terminal when running with the command: flatpak run com.moonlight_stream.Moonlight
  • On Linux with the Snap, logs print to the terminal when running with the command: moonlight

Additional context Anything else you think may be relevant to the issue