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https://github.com/moonlight-stream/moonlight-qt
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45 lines
2.2 KiB
Markdown
45 lines
2.2 KiB
Markdown
---
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name: Bug report
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about: Create a report to help us address issues in Moonlight
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---
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**READ ME FIRST!**
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This issue tracker is not the right place to ask for troubleshooting help if you're not able to connect or stream at all. For those requests, please use the #pc-help channel on our Discord server where there are many more people who can help (or direct you back here if it looks like a Moonlight bug after all). https://discord.gg/MySTSdq
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**Describe the bug**
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A clear and concise description of what the bug is.
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**Steps to reproduce**
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Any special steps that are required for the bug to appear.
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**Screenshots**
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If applicable, add screenshots to help explain your problem. If the issue is related to video glitching or poor quality, please include screenshots.
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**Affected games**
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List the games you've tried that exhibit the issue. To see if the issue is game-specific, try streaming Steam Big Picture with Moonlight and see if the issue persists there.
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**Other Moonlight clients**
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- Does the issue occur when using Moonlight on iOS or Android?
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**Moonlight settings (please complete the following information)**
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- Have any settings been adjusted from defaults?
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- If so, which settings have been changed?
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- Does the problem still occur after reverting settings back to default?
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**Client PC details (please complete the following information)**
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- OS: [e.g. Windows 10 1809]
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- Moonlight Version: [e.g. v0.9.0]
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**Server PC details (please complete the following information)**
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- OS: [e.g. Windows 10 1809]
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- GeForce Experience version: [e.g. 3.16.0.140]
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- Nvidia GPU driver: [e.g. 417.35]
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**Moonlight Logs (please attach)**
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- On Windows, `Moonlight-###.log` files can be found in `%TEMP%`. Simply type that into the File Explorer path field to navigate there.
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- On macOS, `Moonlight-###.log` files can be found in `/tmp`. In Finder, press Cmd+Shift+G, then type `/tmp` to navigate there.
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- On Linux with the Flatpak, logs print to the terminal when running with the command: `flatpak run com.moonlight_stream.Moonlight`
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- On Linux with the Snap, logs print to the terminal when running with the command: `moonlight`
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**Additional context**
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Anything else you think may be relevant to the issue
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