Social engineering countermeasures are strategies and practices designed to protect against manipulation and deception techniques used by attackers to exploit human behavior and gain unauthorized access to information or systems.
### 1. **Education and Training**
#### **1.1 Regular Security Awareness Training**
- **Objective:** Educate employees and individuals about social engineering tactics and how to recognize them.
- **Components:**
- **Phishing Awareness:** Train users to identify phishing emails and suspicious links.
- **Pretexting and Baiting:** Teach how to handle unsolicited requests for sensitive information.
- **Social Media Safety:** Educate on the risks of oversharing personal information online.
- **Methods:** Workshops, online courses, and interactive simulations.
#### **1.2 Simulated Attacks**
- **Objective:** Test and improve the ability of employees to recognize and respond to social engineering attempts.
- **Components:**
- **Phishing Simulations:** Conduct fake phishing campaigns to evaluate and enhance response.
- **Pretexting Exercises:** Simulate social engineering scenarios to train employees on appropriate responses.
- **Methods:** Use specialized tools or services to create realistic attack simulations.
### 2. **Policies and Procedures**
#### **2.1 Establish Clear Security Policies**
- **Objective:** Define and communicate security protocols and acceptable practices.
- **Components:**
- **Access Controls:** Specify how and to whom sensitive information should be disclosed.
- **Incident Reporting:** Outline procedures for reporting suspicious activities or suspected social engineering attempts.
- **Verification Procedures:** Establish protocols for verifying identities before releasing sensitive information.
- **Methods:** Document policies and distribute them to all employees.
#### **2.2 Implement and Enforce Procedures**
- **Objective:** Ensure that security policies are followed consistently across the organization.
- **Components:**
- **Access Request Procedures:** Verify the legitimacy of requests for access to systems or information.
- **Verification of External Requests:** Require additional verification for sensitive information requests from external parties.
- **Methods:** Regularly review and update procedures to address emerging threats.