ArchiveBox/.github/ISSUE_TEMPLATE/1-bug_report.yml

name: 🐞 Bug report
description: Report a bug or error you encountered in ArchiveBox
title: "Bug: ..."
assignees:
  - pirate
type: 'Bug'
body:
  - type: markdown
    attributes:
      value: |
        *Please note:* it is normal to see errors occasionally for some extractors on some URLs (not every extractor will work on every type of page).  
        Please report archiving errors if you are seeing them *consistently across many URLs* or if they are *preventing you from using ArchiveBox*.        

  - type: textarea
    id: description
    attributes:
      label: Provide a screenshot and describe the bug
      description: |
        Attach a screenshot and describe what the issue is, what you expected to happen, and if relevant, the *URLs you were trying to archive*.          
      placeholder: |
        Got a bunch of 'singlefile was unable to archive this page' errors when trying to archive URLs from this site: https://example.com/xyz ...
        I also tried to archive the same URLs using `singlefile` directly and some of them worked but not all of them. etc. ...        
    validations:
      required: true

  - type: textarea
    id: steps_to_reproduce
    attributes:
      label: Steps to reproduce
      description: Please include the exact steps you took to trigger the issue.
      render: markdown
      placeholder: |
        1. Started ArchiveBox by running: `docker run -v $PWD:/data -p 8000:8000 archivebox/archivebox:latest`
        2. Went to the https://127.0.0.1:8000/add/ page in Google Chrome
        3. Typed 'https://example.com/xyz' into the 'Add URL' input field
        4. Clicked the 'Add+' button
        5. Got a 500 error and saw the errors below in terminal        
    validations:
      required: true

  - type: textarea
    id: logs
    attributes:
      label: Logs or errors
      description: "Paste any terminal output, logs, or errors (check `data/logs/errors.log` as well)."
      placeholder: |
        ╭─────────────────────────────────────────────────────────────────────────────────────────────────────────╮
        │ [2024-11-02 19:54:28] ArchiveBox v0.8.6rc0: archivebox add https://example.com#1234567                  │
        ╰─────────────────────────────────────────────────────────────────────────────────────────────────────────╯
        
        [+] [2024-11-02 19:54:29] Adding 1 links to index (crawl depth=0)...
            > Saved verbatim input to sources/1730577269-import.txt
            > Parsed 1 URLs from input (Generic TXT)
            ...        
      render: shell
    validations:
      required: false

  - type: textarea
    id: version
    attributes:
      label: ArchiveBox Version
      description: |
        **REQUIRED:** Run the `archivebox version` command inside your collection dir and paste the *full output* here (*not just the version number*).  
        For Docker Compose run: `docker compose run archivebox version`  
        For plain Docker run:   `docker run -v $PWD:/data archivebox/archivebox version`          
      render: shell
      placeholder: |
        0.8.6
        ArchiveBox v0.8.6rc0 COMMIT_HASH=721427a BUILD_TIME=2024-10-21 12:57:02 1729515422
        IN_DOCKER=False IN_QEMU=False ARCH=arm64 OS=Darwin PLATFORM=macOS-15.1-arm64-arm-64bit PYTHON=Cpython (venv)
        EUID=502:20 UID=502:20 PUID=502:20 FS_UID=502:20 FS_PERMS=644 FS_ATOMIC=True FS_REMOTE=False
        DEBUG=False IS_TTY=True SUDO=False ID=dfa11485:aa78ad45 SEARCH_BACKEND=ripgrep LDAP=False
        
        Binary Dependencies:
        √  python     3.11.9     venv_pip   ~/.venv/bin/python
        √  django     5.1.2      venv_pip   ~/.venv/lib/python3.11/site-packages/django/__init__.py
        √  sqlite     2.6.0      venv_pip   ~/.venv/lib/python3.11/site-packages/django/db/backends/sqlite3/base.py
        √  pip        24.3.1     venv_pip   ~/.venv/bin/pip
        ...        
    validations:
      required: true

  - type: dropdown
    id: install_method
    validations:
      required: true
    attributes:
      label: How did you install the version of ArchiveBox you are using?
      multiple: false
      options:
        - pip
        - apt
        - brew
        - nix
        - Docker (or other container system like podman/LXC/Kubernetes or TrueNAS/Cloudron/YunoHost/etc.)
        - Other

  - type: dropdown
    id: operating_system
    validations:
      required: true
    attributes:
      label: What operating system are you running on?
      description: |
        Please note we are *unable to provide support for Windows users* unless you are using [Docker on Windows](https://github.com/ArchiveBox/archivebox#:~:text=windows%20without%20docker).        
      multiple: false
      options:
        - Linux (Ubuntu/Debian/Arch/Alpine/etc.)
        - macOS (including Docker on macOS)
        - BSD (FreeBSD/OpenBSD/NetBSD/etc.)
        - Windows (including WSL, WSL2, Docker Desktop on Windows)
        - Other

  - type: checkboxes
    id: filesystem
    attributes:
      label: What type of drive are you using to store your ArchiveBox data?
      description: Are you using a [remote filesystem](https://github.com/ArchiveBox/ArchiveBox/wiki/Setting-Up-Storage#supported-remote-filesystems) or FUSE mount for `data/` or `data/archive` (e.g. NFS/SMB/CIFS/etc. or FUSE/RClone/S3/B2/OneDrive/etc.)?
      options:
        - label: "`data/` is on a local SSD or NVMe drive"
          required: false
        - label: "`data/` is on a spinning hard drive or external USB drive"
          required: false
        - label: "`data/` is on a network mount (e.g. NFS/SMB/CIFS/etc.)"
          required: false
        - label: "`data/` is on a FUSE mount (e.g. SSHFS/RClone/S3/B2/OneDrive, etc.)"
          required: false
  

  - type: textarea
    id: docker_compose_yml
    attributes:
      label: Docker Compose Configuration
      description: "If using Docker Compose, please share your full `docker-compose.yml` file. If using plain Docker, paste the `docker run ...` command you use."
      placeholder: |
        services:
            archivebox:
                image: archivebox/archivebox:latest
                ports:
                    - 8000:8000
                volumes:
                    - ./data:/data
                environment:
                    - ADMIN_USERNAME=admin
                    - ADMIN_PASSWORD=****<redact any passwords>****
                    - ALLOWED_HOSTS=*
                    - CSRF_TRUSTED_ORIGINS=https://archivebox.example.com
                    - PUBLIC_INDEX=True
                    - PUBLIC_SNAPSHOTS=True
                    - PUBLIC_ADD_VIEW=False
                    ...

            archivebox_scheduler:
                image: archivebox/archivebox:latest
                command: schedule --foreground --update --every=day
                environment:
                    ...        
      
          ...
      render: shell
    validations:
      required: false

  - type: textarea
    id: configuration
    attributes:
      label: ArchiveBox Configuration
      description: "Please share your full `data/ArchiveBox.conf` file here."
      render: shell
      placeholder: |
        [SERVER_CONFIG]
        SECRET_KEY = "*********<redact any secrets/passwords>************"

        WGET_RESTRICT_FILE_NAMES=windows
        USE_SYSTEM_WGET=true
        CHECK_SSL_VALIDITY=false
        ...        
    validations:
      required: false


  - type: markdown
    attributes:
      value: |
        ---
          
        We strive to answer issues as quickly as possible, it usually takes us *about a ~week* to respond.  
        Make sure your `data/` is [**fully backed up**](https://github.com/ArchiveBox/ArchiveBox/wiki/Usage#disk-layout) before trying anything suggested here, **we are not responsible for data loss**.  
          
        In the meantime please consider:  
          
          - 💰 [Donating to support ArchiveBox open-source](https://github.com/ArchiveBox/ArchiveBox/wiki/Donations)
          - 👨‍✈️ [Hiring us for corporate deployments](https://docs.monadical.com/s/archivebox-consulting-services) with professional support, custom feature development, and help with CAPTCHAs/rate-limits
          - 🔍 [Searching the Documentation](https://docs.archivebox.io/) for answers to common questions
          - 📚 Reading the [Troubleshooting Guide](https://github.com/ArchiveBox/ArchiveBox/wiki)
          - ✨ Testing out a newer [`BETA` release](https://github.com/ArchiveBox/ArchiveBox/releases) (issues are often already fixed in our latest `BETA` releases)