name: 🐞 Bug report description: Report a bug or error you encountered in ArchiveBox title: "Bug: ..." assignees: - pirate type: 'Bug' body: - type: markdown attributes: value: | Please fill out all the fields below to get help with your issue. **Do not skip the `archivebox version` field** or your issue will be closed automatically. If you would like faster help make sure to **include a screenshot!** - type: textarea id: description attributes: label: Describe the bug description: | A description of what the issue is, what you expected to happen, and if relevant, the *URLs you were trying to archive* (if relevant). *Please note:* it is normal to see errors occasionally for some extractors on some URLs (not every extractor will work on every page, that's why it offers many extractors). Please only report archiving errors if you are seeing them *consistently across many URLs* or if they are entirely *preventing you from using ArchiveBox*. placeholder: | Got a bunch of 'singlefile was unable to archive this page' errors when trying to archive URLs from this site: https://example.com/xyz ... I also tried to archive the same URLs using `singlefile` directly and some of them worked but not all of them. validations: required: true - type: textarea id: steps_to_reproduce attributes: label: Steps to reproduce description: Please include the exact steps you took to trigger the issue. placeholder: | 1. Started ArchiveBox by running: `docker run -v $PWD:/data -p 8000:8000 archivebox/archivebox:latest` 2. Went to the https://127.0.0.1:8000/add/ page in Google Chrome 3. Typed 'https://example.com/xyz' into the 'Add URL' input field 4. Clicked the 'Add+' button 5. Got a 500 error and saw this output in terminal: '...' validations: required: true - type: textarea id: logs attributes: label: Screenshots or log output description: "Please **paste a screenshot of the issue** and/or any terminal output or logs (check `data/logs/errors.log` as well)." placeholder: render: shell validations: required: true - type: textarea id: version attributes: label: ArchiveBox Version description: | Run the `archivebox version` command and paste the *full* output here (*not just the version number*). If using Docker run: `docker run archivebox/archivebox version` For Docker Compose run: `docker compose run archivebox version` render: shell placeholder: | 0.8.6 ArchiveBox v0.8.6rc0 COMMIT_HASH=721427a BUILD_TIME=2024-10-21 12:57:02 1729515422 IN_DOCKER=False IN_QEMU=False ARCH=arm64 OS=Darwin PLATFORM=macOS-15.1-arm64-arm-64bit PYTHON=Cpython (venv) EUID=502:20 UID=502:20 PUID=502:20 FS_UID=502:20 FS_PERMS=644 FS_ATOMIC=True FS_REMOTE=False DEBUG=False IS_TTY=True SUDO=False ID=dfa11485:aa78ad45 SEARCH_BACKEND=ripgrep LDAP=False Binary Dependencies: √ python 3.11.9 venv_pip ~/archivebox/.venv/bin/python √ django 5.1.2 venv_pip ~/archivebox/.venv/lib/python3.11/site-packages/django/__init__.py √ sqlite 2.6.0 venv_pip ~/archivebox/.venv/lib/python3.11/site-packages/django/db/backends/sqlite3/base.py √ pip 24.3.1 venv_pip ~/archivebox/.venv/bin/pip ... validations: required: true - type: dropdown id: operating_system validations: required: true attributes: label: What host operating system/environment are you running ArchiveBox on? description: | *Please note we are unable to provide support for Windows users unless you are [running in Docker](https://github.com/ArchiveBox/archivebox#:~:text=windows%20without%20docker).* multiple: false options: - Linux (Ubuntu/Debian/Arch/Alpine/etc.) - macOS (including Docker on macOS) - BSD (FreeBSD/OpenBSD/NetBSD/etc.) - Windows (including WSL, WSL2, Docker Desktop on Windows) - type: checkboxes id: filesystem attributes: label: What type of drive are you using to store your ArchiveBox data? description: Are you using a [remote filesystem](https://github.com/ArchiveBox/ArchiveBox/wiki/Setting-Up-Storage#supported-remote-filesystems) or FUSE mount for `data/` or `data/archive` (e.g. NFS/SMB/CIFS/etc. or FUSE/RClone/S3/B2/OneDrive/etc.)? options: - label: Data is on a local SSD or NVMe drive required: false - label: Data is on a spinning hard drive or USB drive required: false - label: Data is on a network mount (e.g. NFS/SMB/CIFS/etc.) required: false - label: Data is on a FUSE mount (e.g. SSHFS/RClone/S3/B2/OneDrive, etc.) required: false - type: dropdown id: install_method validations: required: true attributes: label: How did you install the version of ArchiveBox you are using? multiple: false options: - pip - apt - brew - nix - Docker (or other container system like podman/LXC/Kubernetes or TrueNAS/Cloudron/YunoHost/etc.) - Other - type: textarea id: docker_compose_yml attributes: label: Docker Compose file description: "If using Docker Compose, please share your full `docker-compose.yml` file (or the `docker run ...` command you use)." placeholder: | services: archivebox: image: archivebox/archivebox:latest ports: - 8000:8000 volumes: - ./data:/data environment: - ADMIN_USERNAME=admin - ADMIN_PASSWORD=******** - ALLOWED_HOSTS=* - CSRF_TRUSTED_ORIGINS=https://archivebox.example.com - PUBLIC_INDEX=True - PUBLIC_SNAPSHOTS=True - PUBLIC_ADD_VIEW=False ... archivebox_scheduler: image: archivebox/archivebox:latest command: schedule --foreground --update --every=day environment: ... ... render: shell validations: required: false - type: textarea id: configuration attributes: label: ArchiveBox Configuration description: "Please share your full `data/ArchiveBox.conf` file here." render: shell placeholder: | [SERVER_CONFIG] SECRET_KEY = "*********************" WGET_RESTRICT_FILE_NAMES=windows USE_SYSTEM_WGET=true CHECK_SSL_VALIDITY=false ... validations: required: false - type: markdown attributes: value: |

We strive to answer issues as quickly as possible, it usually takes us *about a ~week* to respond. Make sure your archive `data/` is [**fully backed up**](https://github.com/ArchiveBox/ArchiveBox/wiki/Usage#disk-layout) before trying anything suggested here, **we are not responsible for data loss**.
In the meantime please consider: - [💰 Donating](https://github.com/ArchiveBox/ArchiveBox/wiki/Donations) to support ArchiveBox open-source - [👨‍✈️ Hiring us](https://docs.monadical.com/s/archivebox-consulting-services) for corporate deployments with professional support, custom feature development, help with CAPTCHAs/rate-limits. - [🔍 Searching the docs](https://docs.archivebox.io/) for answers to common questions - 📚 Reading the [Troubleshooting Guide](https://github.com/ArchiveBox/ArchiveBox/wiki) - ✨ Trying a newer [`BETA` release](https://github.com/ArchiveBox/ArchiveBox/releases) (issues are often already fixed in our latest `BETA` releases)